Refund Policy

Effective date: October 14, 2026

All sales are final

All sales are final because the product is a digital download. Exception: if the file you received is corrupted, or the theme can't be installed or activated on Ghost 6, email us within 30 days of purchase with your order number. We'll first try to fix it; if we can't, you get a full refund through Creem.

How refunds are issued

• Our products are sold through Creem, the merchant of record. Once we approve a refund, Creem issues it to your original payment method. We do not send refunds ourselves outside Creem (Creem Merchant Terms 11.1 and 11.2).
• Creem, as merchant of record, may also issue refunds under its own rules, for example where the law requires it, for duplicate payments or technical errors, or in disputes (Creem Merchant Terms 11.3; Creem: Refunds and chargebacks).
• Our contact details are also on your Creem receipt. If we don't respond, you can contact Creem through its customer portal or website (Creem Buyer Terms 9.1 and 9.2; Creem: I want a refund).

Chargebacks

Please contact us or Creem before opening a dispute with your bank or card issuer. Creem's Buyer Terms ask buyers not to start a chargeback without first contacting Creem (Buyer Terms 9.4).

After a refund

Your licence ends. Please remove the theme from your sites and delete your copies.

EU consumers

At checkout, Creem asks EU consumers to consent to immediate delivery of digital content, and the statutory right of withdrawal then no longer applies (Buyer Terms 8.2). The refund described above still applies.